Ordering - Payment - Refund - Contact Information
~~~~~~~~~~ Ordering from this Website ~~~~~~~~~~
The fashions in our photos sections are for sale as pictured, or you may also commission a dress in any of the styles shown. Let us know the type of fabric, laces, trims, etc. that you have in mind for your chosen style. We have a tremendous fabric inventory, especially in satins, silks, taffetas, laces, chiffons, organza, overlays, velvets, holographic foils, stretch jersey with glitter and printed cottons and will provide fabric photos upon request. Additionally, many of the fabrics pictured are still available. There is an excellent chance that we have just what is needed to create the fashion you envisioned for your doll, and will work with you to achieve that result!
The styles are interchangeable between doll sizes! For example, if you see a style on Barbie that you would like to see on another doll, or vice versa consider it done! Most styles can be recreated for any size doll from Tonner 10" Tiny Kitty Collier, Mattel Barbie, Mattel Silkstone Barbie, Tonner Marley Wentworth, Ashton Drake Gene Marshall, Tonner Tyler Wentworth, Madame Alexander Alex Fairchild Ford, Tonner Sydney Chase, Wilde Imagination/Tonner Ellowyn Wilde, Tonner 18" Kitty Collier, 21" Madame Alexander Cissy, all the way up to the 22" Tonner American Model, with the exception of the Princess Diana and Little Lady Diana styles. Those are currently limited to those dolls only.
Once you have decided your style, and have a fabric color and type in mind, let us know and we can work out the details and price. We bill when the ensembles are ready to be cut and sewn. We prefer this method over asking for a deposit in advance when you place an order. We ask that you please do not place an order unless you intend to go through with the transaction.
The delivery schedule is based on the number of current orders. We will provide
an estimated time-frame in our response to your inquiry.
~~~~~~~~~~ Payments ~~~~~~~~~~
US Customers :
We accept PayPal, money orders, and personal checks(allow 2 weeks for clearance.) We ship items via USPS
Priority mail in a box. Delivery Confirmation is always included. USPS insurance is available for
purchase. We are not responsible for lost or damaged packages. We are always happy to combine shipping. Shipping prices start at
$5.00. We do charge a small handling fee of 25 cents per additonal item.
International Customers:
We accept PayPal, money orders, BidPay, and cash. We ship items via First Class International Uninsured. On request and for an addtional fee we can ship via Priority Mail International Insured. Price of shipping for both methods are based on weight, Certificate of Mailing, plus $1.00 handling.
~~~~~~~~~~ Refunds ~~~~~~~~~~
You may return the ensemble for a full refund, less postage, if you are not satisfied. Items must be undamaged and in original condition. You must e-mail within 2 days for return confirmation, and then return within 3 days of confirmation. You may return by any shipment method you chose, but package must be insured for full value.
~~~~~~~~~ Contact us ~~~~~~~~~~
Please feel free to email us.
We welcome your questions, suggestions, and ideas.
All correspondence will receive a reply.
Your positive comments and feedback encourage us to keep creating!
Click the mailbox to send us an email.